If you want immaculate, luxury 5-star, anywhere accommodation then this is not for you. If you want character, to feel that you are actually in Havana with great staff on... read more hand, then this is the perfect option.
It is a genuine, renovated, Old Havana building but certainly not over-renovated, retaining as it does, genuine Havana character. Location is excellent, all the main sights within walking distance (for us 70 year olds). We were two floors up in a property with very high ceilings but no problem as staff carried our baggage up and down. Our room was large with two floor to ceiling double shuttered doors/windows each with a small balcony. Some rooms have a slightly larger balcony allowing for two chairs and a table. Air-conditioning was quiet and effective when needed. During the day, being in the heart of the Old Town, it could be fairly noisy but amazingly quiet when it mattered - at night.
Breakfast was a set one delivered course by course (five, I think) to your table which can be on one of the three small balconies overlooking the active (people not traffic) street below and it was excellent.
Finally the staff. They were exceptional, several spoke good English and could not do enough to make your stay a success. We had a couple of personal problems and Chris in particular was brilliant at helping to sort these out.
Bottom line - 5 stars well deserved.

  We had such a great stay in Hostel balconies Muralla. felt like home. No matter what time - day of night - the stuff was always there to help us.... read more Breakfasts were unreal - so tasty. I am actually making them now at home:) beauty and comfort. I will be back.

  We were only in Havana for one day and were lucky to stay here and meet the truly fantastic Tony. All of the staff were helpful and attentive but Tony... read more was gracious enough to take us on a private tour of the city centre, answering all our burning questions about Cuba and Havana and enlightening us on the history of this truly unique city.

Would definitely stay here again!

  This little hotel does everything right! Richard & his staff went out of their way to provide advice, recommendations, book transport etc. They made my stay in Havana very efficient.... read more The rooms are spacious and beautifully appointed. All rooms have windows (with shutters) and balconies which allows for great airflow. Note that a lot of small hostals/B&Bs in the old centre have only interior windows. The breakfast is about 4 or 5 courses, and beautifully prepared and presented. The location was fantastic, walking distance to all the main sites in the old city. But most of all the staff (Chris, Johan, Jose) all seem to really care about providing the very best service!