When you are looking for an accommodation in Havana, choose this hostal. It has very clean and comforable rooms, a very good location, wonderful breakfast, but above all very friendly... read more personell. We had a wonderful stay here.

  Some people call it a boutique hotel, others a hostal, we call it our new home in La Havana. We were wowed and delighted as soon as... read more we stepped into this magnificent place and never expected to be so pampered by each and everyone, Sarai, Juana, Mariela, Rolando, Aramis are the A-team, captained by beautiful Yamiley. We will fall short talking about our stay because we might leave something out so we will sum up our visit to Havana as glorious and our stay at Balcones Murallas as splendid and "counting the days to return". If you want to get a real feel for Cuba, La Havana and its people, you must stay at Balcones Murallas and experience it yourself. This place has everything... location, location, location, cleanliness, decor, attentive staff, good food, and a real taste of the city . The tableware and the mojitos teapots are delightful. Just go there!!! They will arrange everything for you, since arrival until the time that you are reluctantly ready to depart.

  Absolutely amazing stay at this gem in Old Havana. Through an unsuspecting brown door at street level you are guided up to a beautiful restaurant and terrace where the hosts... read more will give you the lay of the land. Our room was so charming and the bed comfortable. The location is spot on and walking distance to all the sights. This place oozes character and charm and gave us such a more memorable experience than a normal hotel. The breakfast is abundant and fresh everyday and we looked forward to it every morning, sitting on the terrace watching the daily life zoom past below. Despite its location in the heart of Old Havana, in the night it was quiet and peaceful. The only small negative is a slight smell from the plumbing but when you are staying in older renovated buildings such as this it is normal, and didn’t bother us.
What makes this place extra special is the wonderful people who work there, like Chris who helped organize everything and made us feel so comfortable More

  If you want immaculate, luxury 5-star, anywhere accommodation then this is not for you. If you want character, to feel that you are actually in Havana with great staff on... read more hand, then this is the perfect option.
It is a genuine, renovated, Old Havana building but certainly not over-renovated, retaining as it does, genuine Havana character. Location is excellent, all the main sights within walking distance (for us 70 year olds). We were two floors up in a property with very high ceilings but no problem as staff carried our baggage up and down. Our room was large with two floor to ceiling double shuttered doors/windows each with a small balcony. Some rooms have a slightly larger balcony allowing for two chairs and a table. Air-conditioning was quiet and effective when needed. During the day, being in the heart of the Old Town, it could be fairly noisy but amazingly quiet when it mattered - at night.
Breakfast was a set one delivered course by course (five, I think) to your table which can be on one of the three small balconies overlooking the active (people not traffic) street below and it was excellent.
Finally the staff. They were exceptional, several spoke good English and could not do enough to make your stay a success. We had a couple of personal problems and Chris in particular was brilliant at helping to sort these out.
Bottom line - 5 stars well deserved.