We stayed at the Hostal Balcones Muralla for 4 nights as a couple and it was our first time in Cuba. Based in old Havana it was the perfect base... read more for going out to explore the city. The staff were very friendly and so helpful, assisting in booking one classic car tour we did, arranging airport pick up as well as giving recommendations for local restaurants and where we could find essentials like SIM cards. They were always around 24/7 to answer our questions or make us a cocktail on the balcony. The room was as described with air-con & a lovely balcony. Unfortunately there was noise from the street in the evenings, but that tended to die down before midnight and we understood it was nothing the hotel could control.
Would recommend to anyone travelling or planning a holiday in Havana to get a real taste of Cuban life. Would happily return and start there again.

  This hotel combines the beautiful, unique interiors of a boutique hotel with a warm family welcome of a casa- which was perfect! The location couldn't be better- right in the... read more heart of Old Havana. The staff were great and on arrival asked me what I would like to see or do during my trip and then made all the arrangements for me. They made some excellent recommendations- which turned out to be some of my best moments in Cuba. My suite was just stunning- the balconies, the bathroom, the chandeliers! I have been watching the hotel be renovated on Facebook over the past few years and my visit did not disappoint. I will definitely return soon! More

  We had such a great stay in Hostel balconies Muralla. felt like home. No matter what time - day of night - the stuff was always there to help us.... read more Breakfasts were unreal - so tasty. I am actually making them now at home:) beauty and comfort. I will be back.

  Great hotel in the heart of old Havana - This hotel is right in the centre of old Havana. The area is very busy but incredibly safe. The hosts were very nice - especially Frank and Juana were incredibly... read more kind and helpful and came to talk to us every day. The streets are alive and loud until late at night! So if you are a light sleeper maybe request a room that doesn't face the street. For us it was not a problem. Everything is walking distance which is very comfortable! The breakfast was great. Unfortunately the airconditioning is not very strong and when we were there the WiFi was not working. If these things are important to you then double check if it works better before your trip starts.