All employees gave exceptional customer service! They organized a dinner and party with live music for New Year’s Eve which was phenomenal! If you want to experience authentic Cuban culture,... read more while being in the heart of old Havana, this is the spot for you! Breakfast and coffee was amazing! Overall experience fantastic!

  What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!

  We stayed at the Hostal Balcones Muralla for 4 nights as a couple and it was our first time in Cuba. Based in old Havana it was the perfect base... read more for going out to explore the city. The staff were very friendly and so helpful, assisting in booking one classic car tour we did, arranging airport pick up as well as giving recommendations for local restaurants and where we could find essentials like SIM cards. They were always around 24/7 to answer our questions or make us a cocktail on the balcony. The room was as described with air-con & a lovely balcony. Unfortunately there was noise from the street in the evenings, but that tended to die down before midnight and we understood it was nothing the hotel could control.
Would recommend to anyone travelling or planning a holiday in Havana to get a real taste of Cuban life. Would happily return and start there again.

  A great stay in the heart of Havana. - A fantastic boutique hotel in the heart of Old Havana. The staff are friendly and knowledgeable, and go out of their way to ensure both your enjoyment and safety. The... read more tour services offered through them are incredible, the trip to Viñales an absolute must. The decor is eclectic, and filled with vintage antiques and art. The amenities function well, and it's very comfortable. Will definitely be back.