What an incredible place to stay in the heart of Havana. We knew we wanted to stay at a private business, as anything else is operated by the Cuban government... read more (please look up how to keep your tourism money out of their hands) and we took the plunge on Balcones Muralla. Rooms are clean, staff is outrageously friendly, generous, and helpful. We could not have picked a better place to stay. This is the place we will always come back to on our future travels to Cuba as Americans.

  The place was great. Breakfast was unbelievable. I have to get un-used to having dessert with breakfast. Service was absolutely beyond reproach. Hospitality was the highest quality. And I’m coming... read more back for more.

  We stayed at the Hostal Balcones Muralla for 4 nights as a couple and it was our first time in Cuba. Based in old Havana it was the perfect base... read more for going out to explore the city. The staff were very friendly and so helpful, assisting in booking one classic car tour we did, arranging airport pick up as well as giving recommendations for local restaurants and where we could find essentials like SIM cards. They were always around 24/7 to answer our questions or make us a cocktail on the balcony. The room was as described with air-con & a lovely balcony. Unfortunately there was noise from the street in the evenings, but that tended to die down before midnight and we understood it was nothing the hotel could control.
Would recommend to anyone travelling or planning a holiday in Havana to get a real taste of Cuban life. Would happily return and start there again.

  What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!