The place was great. Breakfast was unbelievable. I have to get un-used to having dessert with breakfast. Service was absolutely beyond reproach. Hospitality was the highest quality. And I’m coming... read more back for more.

  This centrally located hostal is highly recommended. An old, but lovely restored building with lots of charm. In some ways «old», but like a home! The staff is very helpful... read more and polite. Lovely breakfast made by Juana, served with Cuban coffey! Miss it! The streets in Havana are noisy, in Muralla as well. The only reason not to recommend it, would be if it us fully booked the next time we go to Havana!

Anbefales!

  my wife and I stayed here for 5 nights (first booked in 2019, cancelled and rescheduled twice due to Covid, Richard was always in contact via email, WhatsApp and messenger... read more while we waited to travel and honoured the room price from 2021 and upgraded us to biggest room). We had a huge bedroom and a big lounge area, lots of space. Balcones is a wonderful restored colonial building in the heart of Havana Vieja minutes from Plaza Vieja and lots of restaurants and cafes. Richard and all his staff are amazing and go out of their way to ensure a good stay. Breakfast is excellent (fruit, bread, vegetables, eggs) and the 3 course dinner we had here (€35 for 2) was very good. They have a lovely dining/bar area where you can sit and relax with a drink. No problems booking city tour or collectivo taxi on to Vinales. As Balcones is an old building in an old part of Havana there were some issues, the water pressure was poor in the shower, our bed was not the most comfortable. It is certainly the attention and hospitality shown by the staff that make Balcones a great place to stay in Havana More

  What an incredible place to stay in the heart of Havana. We knew we wanted to stay at a private business, as anything else is operated by the Cuban government... read more (please look up how to keep your tourism money out of their hands) and we took the plunge on Balcones Muralla. Rooms are clean, staff is outrageously friendly, generous, and helpful. We could not have picked a better place to stay. This is the place we will always come back to on our future travels to Cuba as Americans.