We stayed at the Hostal Balcones Muralla for 5 nights and had an absolutely incredible time! Based right in the heart of old Havana it was the perfect base for... read more going out to explore. The staff were incredibly friendly and helpful, assisting in booking tours and trips, arranging airport pick up as well as giving recommendations to local attractions and restaurants. They helped us get access to local free Wi-Fi and were always around to answer our questions. Every morning started with fresh cooked breakfast with juice, coffee and local produce, absolutely delicious. The room was incredibly clean with a beautiful view from the balcony onto the street bellow.
Would recommend to anyone travelling or planning a holiday in Havana!

  Lovely Hotel, beautiful old building, quirky interior. Comfortable and clean. In the heart of old Havana city. Staff were exceptional. went out of their way to make... read more sure we were comfortable and happy and well informed. Its in a busy part of the old town and sitting having a superb breakfast one can watch Havana life go by. Served a great mojito in a tea pot on our arrival. Recommend this hotel.

  my wife and I stayed here for 5 nights (first booked in 2019, cancelled and rescheduled twice due to Covid, Richard was always in contact via email, WhatsApp and messenger... read more while we waited to travel and honoured the room price from 2021 and upgraded us to biggest room). We had a huge bedroom and a big lounge area, lots of space. Balcones is a wonderful restored colonial building in the heart of Havana Vieja minutes from Plaza Vieja and lots of restaurants and cafes. Richard and all his staff are amazing and go out of their way to ensure a good stay. Breakfast is excellent (fruit, bread, vegetables, eggs) and the 3 course dinner we had here (€35 for 2) was very good. They have a lovely dining/bar area where you can sit and relax with a drink. No problems booking city tour or collectivo taxi on to Vinales. As Balcones is an old building in an old part of Havana there were some issues, the water pressure was poor in the shower, our bed was not the most comfortable. It is certainly the attention and hospitality shown by the staff that make Balcones a great place to stay in Havana More

  We've been back from our wonderful five-day stay at Hostal Balcones Muralla and through our sadness we resolve to return, and soon.

Five perfect days for two New Yorkers... read more in Havana. Think of our joy to spend hours leisurely gazing at the passers-by on the lively street below. We grew to love the sound of the city. We learned to identify the uniforms of the children on their way to school. We watched with great interest the sales progress of the fruit and vegetable merchant outside the door. Such a lively and colorful atmosphere!

It wasn’t guaranteed to be a perfect trip. My husband had misgivings about traveling as an American in Cuba. He even bought a money belt for the trip. Needless to say, it was a wasted $15 dollars that could have been much better used in support of the amazing, loving, and generous Cuban people.

Yonis, Cristobal and Jose, the three gentlemen who run the hotel, meticulously ensure the happiness and comfort of all of their guests. We started each morning with a delicious 5-course breakfast. Fresh fruit, toast with topping, salad, egg, followed by dessert. But their kindness and attention does not end at breakfast. No question was beyond their breadth, doors were opened always with a smile - like we were family, and we revelled in the recommendations, opinions, small-chat and anecdotes they offered us about Havana. Precious gems of wisdom.

The place is charming and maintained with great care and love. You experience the true atmosphere of the town in all of its hues and history.

We will be back. And we would never consider staying anywhere else.