Lovely, friendly hotel in heart of Old Havana - We stayed at Hostal Balcones Muralla for 4 nights. We loved the charm and character of this lovely old hotel, and the location right in the heart of Old Havana... read more was perfect. Sarai and her mum, Tony and the other staff were all extremely friendly and helpful and made us feel very welcome. We loved having breakfast overlooking the bustling street below every morning, and particularly enjoyed Sarai's mum's delicious omelettes.
We would definitely recommend this hotel to anyone wanting to soak up the authentic feel of Old Havana.

  This hotel is one of the great experiences of my trip to Cuba. The staff are friendly and accommodating, and they create atmosphere where everyone there becomes a small family,... read more guest and staff alike. The rooms are well kept and always clean, each with a little balcony offering a window to the the wonder that is Old Havana, one truly unique and authentic experience. Everything there is safe and secure, with staff admitting only guests into the building. The rooftop terrace is rustic and enjoyable, offering amazing views of the city.

  This centrally located hostal is highly recommended. An old, but lovely restored building with lots of charm. In some ways «old», but like a home! The staff is very helpful... read more and polite. Lovely breakfast made by Juana, served with Cuban coffey! Miss it! The streets in Havana are noisy, in Muralla as well. The only reason not to recommend it, would be if it us fully booked the next time we go to Havana!

Anbefales!

  What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!