Hostal Balcones Muralla is one of a kind. It's located in the heart of Old Havana making it a perfect base for experiencing this city's life and character. Our room... read more was very comfortable and really cool, with a bathtub right in the middle and many original features of the building preserved and restored. In the hotel there's also a bar, open whenever you want and a rooftop terrace where you can have a romantic dinner or a drink. However this hotel's biggest asset is it's staff. They are lovely people who will go above and beyond to make your experience even better. From freshly prepared 4 course breakfast, served on the balcony to making teapots of mojito to teaching you salsa on the rooftop. They will make sure your stay is comfortable and fun. They were also very helpful with arranging the transportation and full of advice. I highly recommend this place! More

  If you are looking for the perfect boutique hotel in the heart of old Havana, look no further! The staff is the best and available 24/7! They will... read more go beyond the extra mile to make you feel at home, show you where to find the hidden Havana gems, and arrange excursions, meals, and rides to get there. And their amazing breakfasts on the balconies are the perfect way to start each day. Bravo to Richard and the entire team at Hostal Balcones Muralla!!

  What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!

  If you want to stay in the middle of the pure Havana, and a step from everything you need to see and breathe in Cuba’s Capital, you must stay here!... read more
Hostal Balcones Muralla is a warm place, with lots of energy and spirit around.
The place have a special old and fine look, and nice balconies too, around the main rooms, and the bar/check in area. Really Caribbean, really traditionally with paintings and old fine furniture.
The rooms are fine, some have balconies, where you can sit and enjoy the life of Havana, passing through.
The staff is absolutely friendly, and being a traveler, I think I haven’t seen anything like this service. The staff can help you with almost everything, and also have time to help, and chat with you, if you need anything, or just want to enjoy the moment, being there and to hang around. Combined, the staff knows a good part about Havana, and can also help you book a tour/taxi, for a trip or your further travel in Cuba.
I would definitely go again!