First off, ring the doorbell if the door is locked. Once inside and settled, you will enjoy a free beverage while you take in the surroundings of the amazing balcony.... read more Inside their are beautiful vintage decorations - from the china used, the artwork, and the other assorted memorabilia.
The room had it's unique charm - again viewing Havana street scene from your balcony in the room. The furnishings made the stay feel special.
We were pleasantly surprised by the breakfast served. Four courses, delicious, and presented by Rolando with flair. Juana was also there cooking up the deliciousness and with a sweet smile. We even got dancing lessons and enjoyed a special moment with Rolanda and Juana upon our departure.
Special thanks to Aramis who welcomed us with a cheerful disposition.
We could not recommend a better place to stay in Havana Viejo. Amazing stay.
Thank you so much, hope to see you again for a few days more next time:)

  If you want immaculate, luxury 5-star, anywhere accommodation then this is not for you. If you want character, to feel that you are actually in Havana with great staff on... read more hand, then this is the perfect option.
It is a genuine, renovated, Old Havana building but certainly not over-renovated, retaining as it does, genuine Havana character. Location is excellent, all the main sights within walking distance (for us 70 year olds). We were two floors up in a property with very high ceilings but no problem as staff carried our baggage up and down. Our room was large with two floor to ceiling double shuttered doors/windows each with a small balcony. Some rooms have a slightly larger balcony allowing for two chairs and a table. Air-conditioning was quiet and effective when needed. During the day, being in the heart of the Old Town, it could be fairly noisy but amazingly quiet when it mattered - at night.
Breakfast was a set one delivered course by course (five, I think) to your table which can be on one of the three small balconies overlooking the active (people not traffic) street below and it was excellent.
Finally the staff. They were exceptional, several spoke good English and could not do enough to make your stay a success. We had a couple of personal problems and Chris in particular was brilliant at helping to sort these out.
Bottom line - 5 stars well deserved.

  This hotel is one of the great experiences of my trip to Cuba. The staff are friendly and accommodating, and they create atmosphere where everyone there becomes a small family,... read more guest and staff alike. The rooms are well kept and always clean, each with a little balcony offering a window to the the wonder that is Old Havana, one truly unique and authentic experience. Everything there is safe and secure, with staff admitting only guests into the building. The rooftop terrace is rustic and enjoyable, offering amazing views of the city.

  If you are looking for the perfect boutique hotel in the heart of old Havana, look no further! The staff is the best and available 24/7! They will... read more go beyond the extra mile to make you feel at home, show you where to find the hidden Havana gems, and arrange excursions, meals, and rides to get there. And their amazing breakfasts on the balconies are the perfect way to start each day. Bravo to Richard and the entire team at Hostal Balcones Muralla!!