Would definitely recommend this hostal! The building is beautiful, breakfast is delicious and best of all the staff are the loveliest of people! We want to thank Sarais and Aramis... read more specifically for being so kind, friendly and helpful to us with all of our questions. They really made our stay here special and are wonderful people!
The owner Richard is really welcoming and lovely and was a huge help so big thanks too!

Our one piece of general advice would be to make sure you bring lots of cash with you to Cuba! The exchange rate at the ATM here is so bad that you’ll end up paying 4x the price for everything!! More

  If you want immaculate, luxury 5-star, anywhere accommodation then this is not for you. If you want character, to feel that you are actually in Havana with great staff on... read more hand, then this is the perfect option.
It is a genuine, renovated, Old Havana building but certainly not over-renovated, retaining as it does, genuine Havana character. Location is excellent, all the main sights within walking distance (for us 70 year olds). We were two floors up in a property with very high ceilings but no problem as staff carried our baggage up and down. Our room was large with two floor to ceiling double shuttered doors/windows each with a small balcony. Some rooms have a slightly larger balcony allowing for two chairs and a table. Air-conditioning was quiet and effective when needed. During the day, being in the heart of the Old Town, it could be fairly noisy but amazingly quiet when it mattered - at night.
Breakfast was a set one delivered course by course (five, I think) to your table which can be on one of the three small balconies overlooking the active (people not traffic) street below and it was excellent.
Finally the staff. They were exceptional, several spoke good English and could not do enough to make your stay a success. We had a couple of personal problems and Chris in particular was brilliant at helping to sort these out.
Bottom line - 5 stars well deserved.

  If you want to stay in the middle of the pure Havana, and a step from everything you need to see and breathe in Cuba’s Capital, you must stay here!... read more
Hostal Balcones Muralla is a warm place, with lots of energy and spirit around.
The place have a special old and fine look, and nice balconies too, around the main rooms, and the bar/check in area. Really Caribbean, really traditionally with paintings and old fine furniture.
The rooms are fine, some have balconies, where you can sit and enjoy the life of Havana, passing through.
The staff is absolutely friendly, and being a traveler, I think I haven’t seen anything like this service. The staff can help you with almost everything, and also have time to help, and chat with you, if you need anything, or just want to enjoy the moment, being there and to hang around. Combined, the staff knows a good part about Havana, and can also help you book a tour/taxi, for a trip or your further travel in Cuba.
I would definitely go again!

  Lovely Hotel, beautiful old building, quirky interior. Comfortable and clean. In the heart of old Havana city. Staff were exceptional. went out of their way to make... read more sure we were comfortable and happy and well informed. Its in a busy part of the old town and sitting having a superb breakfast one can watch Havana life go by. Served a great mojito in a tea pot on our arrival. Recommend this hotel.