rooms are very big and comfortable. breakfast was really good and people really welcoming! in the heart of havana vieja, the location also was a plus, close to the main... read more attraction in the city. I really reccomend this place.

  my wife and I stayed here for 5 nights (first booked in 2019, cancelled and rescheduled twice due to Covid, Richard was always in contact via email, WhatsApp and messenger... read more while we waited to travel and honoured the room price from 2021 and upgraded us to biggest room). We had a huge bedroom and a big lounge area, lots of space. Balcones is a wonderful restored colonial building in the heart of Havana Vieja minutes from Plaza Vieja and lots of restaurants and cafes. Richard and all his staff are amazing and go out of their way to ensure a good stay. Breakfast is excellent (fruit, bread, vegetables, eggs) and the 3 course dinner we had here (€35 for 2) was very good. They have a lovely dining/bar area where you can sit and relax with a drink. No problems booking city tour or collectivo taxi on to Vinales. As Balcones is an old building in an old part of Havana there were some issues, the water pressure was poor in the shower, our bed was not the most comfortable. It is certainly the attention and hospitality shown by the staff that make Balcones a great place to stay in Havana More

  Staff were super helpful and breakfast was delicious. The hotel is in a great area, close to good restaurants on Opedia. Would definitely stay again. Thanks again to the lovley... read more staff for making our stay so memorable.

  Beautiful hostel and amazing hosts.  - This hostel is absolutely gorgeous and the service is impeccable. Frank and Tony were both very kind and helpful as hosts. They both always had great advice and recommendations for... read more local sights to see. Breakfast was included in our booking and were by far the best breakfasts we had in Cuba.