my wife and I stayed here for 5 nights (first booked in 2019, cancelled and rescheduled twice due to Covid, Richard was always in contact via email, WhatsApp and messenger... read more while we waited to travel and honoured the room price from 2021 and upgraded us to biggest room). We had a huge bedroom and a big lounge area, lots of space. Balcones is a wonderful restored colonial building in the heart of Havana Vieja minutes from Plaza Vieja and lots of restaurants and cafes. Richard and all his staff are amazing and go out of their way to ensure a good stay. Breakfast is excellent (fruit, bread, vegetables, eggs) and the 3 course dinner we had here (€35 for 2) was very good. They have a lovely dining/bar area where you can sit and relax with a drink. No problems booking city tour or collectivo taxi on to Vinales. As Balcones is an old building in an old part of Havana there were some issues, the water pressure was poor in the shower, our bed was not the most comfortable. It is certainly the attention and hospitality shown by the staff that make Balcones a great place to stay in Havana More

  This hotel combines the beautiful, unique interiors of a boutique hotel with a warm family welcome of a casa- which was perfect! The location couldn't be better- right in the... read more heart of Old Havana. The staff were great and on arrival asked me what I would like to see or do during my trip and then made all the arrangements for me. They made some excellent recommendations- which turned out to be some of my best moments in Cuba. My suite was just stunning- the balconies, the bathroom, the chandeliers! I have been watching the hotel be renovated on Facebook over the past few years and my visit did not disappoint. I will definitely return soon! More

  Can’t recommend this place enough, the building is as beautiful as everyone who works in it, and the 4 course breakfast is the best in Havana Those eggs! The staff... read more are so helpful and have a great knowledge of Cuba, they are more than happy to help suggest and organise the rest of your trip around the country. One note, if you are travelling to Cuba do not transfer your money at the airport, wait until you arrive in Havana and do it at your hotel or in a restaurant, much better exchange rate. We’ll definitely be back!

  I’ve stayed 2 nights in the Josephina room. It’s a very lovely hostal, perfectly located in La Habana Vieja. The people there were so lovely, and the breakfast was perfectly... read more cooked by Juana.
Thanks a lot!