What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!

  Friendly Hotel in the heart of Havana!! - We stayed 3 nights, at this lovely hotel. The customer service and friendly staff exceed my expectations of Cuba.!! Enjoyed the great breakfast every morning in the balcony of the... read more hotel!! I greatly recommend this great hotel, we definitely we come back next year to this same hotel!!

  Some people call it a boutique hotel, others a hostal, we call it our new home in La Havana. We were wowed and delighted as soon as... read more we stepped into this magnificent place and never expected to be so pampered by each and everyone, Sarai, Juana, Mariela, Rolando, Aramis are the A-team, captained by beautiful Yamiley. We will fall short talking about our stay because we might leave something out so we will sum up our visit to Havana as glorious and our stay at Balcones Murallas as splendid and "counting the days to return". If you want to get a real feel for Cuba, La Havana and its people, you must stay at Balcones Murallas and experience it yourself. This place has everything... location, location, location, cleanliness, decor, attentive staff, good food, and a real taste of the city . The tableware and the mojitos teapots are delightful. Just go there!!! They will arrange everything for you, since arrival until the time that you are reluctantly ready to depart.

  This little hotel does everything right! Richard & his staff went out of their way to provide advice, recommendations, book transport etc. They made my stay in Havana very efficient.... read more The rooms are spacious and beautifully appointed. All rooms have windows (with shutters) and balconies which allows for great airflow. Note that a lot of small hostals/B&Bs in the old centre have only interior windows. The breakfast is about 4 or 5 courses, and beautifully prepared and presented. The location was fantastic, walking distance to all the main sites in the old city. But most of all the staff (Chris, Johan, Jose) all seem to really care about providing the very best service!