What a gem in the heart of Old Havana – truly a “home away from home” with an amazing energy and a wonderful atmosphere!!! From the second you enter this... read more beautiful boutique hotel, which is full of charm and character with its antique furniture, you feel taken care of by its warmhearted employees. The team is absolutely incredible; they make you feel welcome and comfortable throughout the entire stay, bringing in the heart and the passion for service and the good spirit :-) A place to slow down and relax, to let go and enjoy the simple things in life!!!
It has been a wonderfully unique experience that I can only recommend to everyone staying in Havana – you will get an authentic experience with colonial charm in a place that just perfectly combines the warm hospitality of a family and the luxury of a small boutique hotel. The breakfast is absolutely breathtaking (Be ready for a yummy surprise!), which you can enjoy peacefully while chilling on one of the elegantly decorated balconies and feeling the good vibes of the streets below you in the heart of Old Havana :-)
Thank you for everything team – you made my stay in Cuba an unforgettable experience filled with heartfelt memories and wonderful moments lasting forever!!!

  Absolutely amazing stay at this gem in Old Havana. Through an unsuspecting brown door at street level you are guided up to a beautiful restaurant and terrace where the hosts... read more will give you the lay of the land. Our room was so charming and the bed comfortable. The location is spot on and walking distance to all the sights. This place oozes character and charm and gave us such a more memorable experience than a normal hotel. The breakfast is abundant and fresh everyday and we looked forward to it every morning, sitting on the terrace watching the daily life zoom past below. Despite its location in the heart of Old Havana, in the night it was quiet and peaceful. The only small negative is a slight smell from the plumbing but when you are staying in older renovated buildings such as this it is normal, and didn’t bother us.
What makes this place extra special is the wonderful people who work there, like Chris who helped organize everything and made us feel so comfortable More

  If you want to stay in the middle of the pure Havana, and a step from everything you need to see and breathe in Cuba’s Capital, you must stay here!... read more
Hostal Balcones Muralla is a warm place, with lots of energy and spirit around.
The place have a special old and fine look, and nice balconies too, around the main rooms, and the bar/check in area. Really Caribbean, really traditionally with paintings and old fine furniture.
The rooms are fine, some have balconies, where you can sit and enjoy the life of Havana, passing through.
The staff is absolutely friendly, and being a traveler, I think I haven’t seen anything like this service. The staff can help you with almost everything, and also have time to help, and chat with you, if you need anything, or just want to enjoy the moment, being there and to hang around. Combined, the staff knows a good part about Havana, and can also help you book a tour/taxi, for a trip or your further travel in Cuba.
I would definitely go again!

  We stayed here 4 nights on the first part of our trip to this fascinating country. As country dwellers we found the sights and non-stop sounds of Habana vieja... read more initially somewhat bewildering and this place is right in the middle of it. We won't repeat what others have said about the fabulous staff, welcoming attitude and nice breakfasts as it's all true. As a helpful comment for possibly older travellers there are steep stairs up to the reception and rooms, and the street outside can be noisy at night so earplugs might come in handy. Overall this is a place to experience Havana in the raw. It's safe and so much more authentic than the sterile city centre hotels. PS: They serve cocktails in teapots with a straw!